MCRB Complaints and Grievance Mechanism

MCRB’s complaints and grievance mechanism aimed to be compliant with the UN Guiding Principles. It is available here in English and Burmese.

It was for use by anyone who believed that their human rights had been, or might be, adversely impacted by MCRB’s work.

If you are interested in guidance on how to establish a grievance mechanism for your organisation, we recommend IPIECA’s Good Practice Survey on Operational Grievance Mechanisms, key extracts of which are available in Burmese from our Resources Page. See also Myanmar-based company MPRL’s operational grievance mechanism for a local example from the Mann Field.